One line to remember
Every decision governed by Decionis produces a verifiable Decision Dossier.
That artifact becomes the portable answer to the hardest enterprise question: why did this happen?
Loading…
Public category page
Decision Observability for enterprise actions
Infrastructure has logs. Payments have records. Identity has authentication trails. Enterprise decisions usually have scattered comments, tickets, and hindsight. Decionis turns that missing layer into a first-class artifact: the verifiable Decision Dossier.
Example dossier
Decision Dossier
Decision: Discount Approval
Outcome: Escalated
Confidence: 91%
Policy Version: v2.3
Signals Evaluated: 7
Timestamp: 2026-03-07T14:03:22Z
Verification: public verification link + signature
Architecture order
Action Gate -> Policy Decision Graph -> Decision Dossier -> Distribution
Distribution matters, but it is not the control plane. Teams, Jira, Salesforce, ServiceNow, Power Automate, MuleSoft handoffs, and email should render or carry the dossier only after Decionis resolves policy and issues the governed artifact.
Direct answers
Why Decision Observability exists
This is the category language behind the Salesforce, ServiceNow, Microsoft, and cross-system dossier work: decisions need their own observable record.
What is Decision Observability?
Decision Observability is the missing enterprise layer that records what decision happened, why it happened, which policy allowed it, and what signals were used. Decionis implements that layer with Decision Dossiers.
What is a Decision Dossier?
A Decision Dossier is the canonical artifact for a governed action. It is human readable, machine readable, linkable, and verifiable, and it records outcome, policy version, signals evaluated, timestamp, integrity metadata, and channel-ready sharing metadata.
What is a validation pack?
A validation pack is the org-level companion to the Decision Dossier. It packages export status, manifest and bundle hashes, and broader governance evidence for audit or supervisory review.
Where can a Decision Dossier be shared?
Decionis now supports sharable Decision Dossiers across Salesforce record components, ServiceNow dossier panels, Microsoft Teams review surfaces, Power Automate workflow returns, MuleSoft downstream handoffs, public verification links, and share-kit templates for Jira and email.
Why does public verification matter?
Public verification turns a Decision Dossier into portable trust. Teams can inspect proof from Salesforce, ServiceNow, Microsoft Teams, Jira, email, or audit exports without needing full access to the Decionis control plane.
Why is this different from logs or tickets?
Logs record system behavior and tickets record workflow status. Decision Dossiers record why a consequential action was executed, delayed, or escalated under policy, which is the missing record in most enterprise stacks.
Category shape
From workflow governance to trusted decision infrastructure
Decision Dossiers act like logs for consequential business actions: they preserve outcome, policy, signal context, and verification in one canonical artifact.
DPM
Decisions Governed / Month
Throughput is the infrastructure signal. The more governed decisions move through Decionis each month, the deeper the control plane sits in enterprise execution.
PEG
Policies Encoded in Graph
Institutional dependency grows as more risk tolerances, escalation rules, and execution constraints move into the Policy Decision Graph.
4 layers
Required control-plane order
Action Gate, Decision Graph, Decision Dossier, then distribution. The order matters because the dossier should spread only after policy resolves inside Decionis.
Portable proof
Verifiable across enterprise surfaces
Decision Dossiers turn governed actions into shareable evidence across Salesforce, ServiceNow, Teams, Power Automate, MuleSoft handoffs, Jira, email, and audit workflows.
How it spreads
The artifact moves faster than the software
The Decision Dossier is designed to travel across systems, even when Decionis is not installed everywhere those teams work.
Create
A governed action runs through policy and produces one Decision Dossier with outcome, policy version, signals evaluated, and integrity metadata.
Share
That dossier can be posted into Salesforce records, ServiceNow records, Microsoft Teams review paths, Power Automate workflow returns, Jira tickets, email, MuleSoft handoffs, and audit exports.
Rely
Once teams use the dossier as the standard answer to why something happened, Decionis becomes the source of truth for decision evidence.
Decision Dossiers are the public proof layer for governed execution.
Decionis already uses that artifact across enterprise wrappers, but the control plane stays upstream: enterprise systems submit intent, Decionis resolves policy, and only then does the dossier distribute. If decisions are consequential, they deserve the same observability discipline that systems, payments, and identity already have.
Discuss a governed workflow