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Decionis Commerce
Order Guard
Catch the bad order before you promise to ship it.
Between 'order placed' and 'order acknowledged' is the last moment a mistake is still cheap. Order Guard evaluates each order against your policy — value ceilings, quantity spikes, fee-adjusted margin — and holds the exceptions for a person instead of fulfilling them on autopilot.
What leaks without it
The fat-finger order
Forty units where customers buy one, or a price glitch someone is exploiting — held for a look before fulfillment starts.
Fee-blind marketplace math
An order that looks profitable until referral fees land. The gate folds fees into margin before you commit to ship.
Autopilot acknowledgment
Systems that auto-confirm everything confirm the mistakes too. Exceptions wait; everything else flows.
Every outcome is one of three — and each leaves a signed record.
Allow
The order is within policy — acknowledged and fulfilled without friction.
Hold
The order breaks a rule — it waits for your yes before the promise is made.
Review
Something can't be verified — routed to a person with the reason attached.
Start in read-only Shadow Mode: see what would have been held on your real traffic before anything is enforced. How Shadow Mode works