Primary Contact
Integration support and onboarding requests should be routed to:
support@decionis.comMarketplace Support
Atlassian Marketplace Support Policy
Atlassian Marketplace support covers enterprise operations, from your first install to enforcement.
Install the Forge app from your install link; Connect webhooks stay supported for older sites. Confluence pages are not governed natively.
Response Targets
- • P1 incident: initial response within 1 hour during coverage windows.
- • P2 operational issue: initial response within 4 business hours.
- • General request: initial response within 1 business day.