Decionis
Decionis
Decisioning layer beneath your AI stack.
Marketplace Support

AWS Marketplace Support Policy

Support for AWS Marketplace deployments is structured for enterprise operations and pilot execution continuity.

Primary Contact

Integration support and onboarding requests should be routed to:

support@decys.io

Response Targets

  • • P1 incident: initial response within 1 hour during coverage windows.
  • • P2 operational issue: initial response within 4 business hours.
  • • General request: initial response within 1 business day.
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