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Microsoft Marketplace Support

Decionis Support for AppSource and Azure Marketplace

This is the dedicated support page for the Microsoft marketplace private-beta offer, activation handling, and extension-track questions.

Support Channels

  • Primary support
    support@decionis.com

    Product support, onboarding issues, and integration troubleshooting.

  • Partnership and co-sell
    partners@decionis.com

    Marketplace partnership operations and co-selling coordination.

  • Legal and compliance
    legal@decionis.com

    Contracts, compliance requests, and governance escalations.

Response Targets

  • • P1 incident: initial response within 1 hour during coverage windows.
  • • P2 operational issue: initial response within 4 business hours.
  • • General request: initial response within 1 business day.

Coverage windows and priority classification are aligned to marketplace onboarding and production escalation requirements.

Microsoft Offer URLs

  • Support URL: https://decionis.com/marketplace/microsoft/support
  • Sign-on URL: https://decionis.com/marketplace/microsoft/azure-signon
  • Subscription URL: https://decionis.com/marketplace/microsoft/subscription
  • Teams/Office/SPFx Ops: https://decionis.com/marketplace/microsoft/teams-office-spfx
  • CSP materials: https://decionis.com/marketplace/microsoft/csp-materials
Request private betaBack to Microsoft Marketplace