Primary Contact
Integration support and onboarding requests should be routed to:
support@decionis.comMarketplace Support
Decionis for Slack Support Policy
Decionis for Slack support covers enterprise operations, from your first install to enforcement.
Add Decionis to Slack in one click. It starts in Shadow Mode, connects one workflow and posts your first governed decision before you turn on enforcement.
Response Targets
- • P1 incident: initial response within 1 hour during coverage windows.
- • P2 operational issue: initial response within 4 business hours.
- • General request: initial response within 1 business day.