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Open-Policy Exchange
servicenow~6 min to deploy
HIPAA-Grade Access Change Gate
Privileged-access and production-change controls for ServiceNow ITSM — proving every change followed the approved path.
For: Platform and security leads at health-tech and regulated orgs
HIPAA §164.312(a)SOC 2 CC6.2ISO 27001 A.5.18
What it enforces
Role scope enforcement
Blocks production access for roles without administrative scope.
Maintenance window gate
Allows changes only inside scheduled maintenance windows or with lead approval.
Evidence completeness
Restrains a change request until linked Jira / CAB evidence is present.
hipaa-grade-access-change.yaml
# HIPAA-Grade Access Change Gate
# Fork: tune roles, windows, and evidence sources to your environment.
apiVersion: decionis.dev/v1
kind: PolicyPack
metadata:
name: hipaa-grade-access-change
surface: servicenow
standards: [HIPAA-164.312, SOC2-CC6.2, ISO27001-A.5.18]
defaults:
mode: shadow
emit_dossier: true
rules:
- name: role_scope_enforcement
when: "request == 'access.prod_db'"
decision: |
APPROVE IF actor.role == 'Lead' OR actor.role in admin_scope
BLOCK OTHERWISE
reason_code: role_lacks_admin_scope
- name: maintenance_window_gate
when: "change.type == 'production'"
decision: |
APPROVE IF window == 'scheduled_maintenance' OR approver.role == 'Lead'
ESCALATE OTHERWISE
reason_code: outside_maintenance_window
- name: evidence_completeness
when: "change.type == 'production'"
decision: |
RESTRAIN IF change.jira_evidence == null
ALLOW OTHERWISE
reason_code: cab_evidence_missing
Fork it, change the thresholds to match your environment, and deploy in shadow mode first — it defaults to listen-only so nothing in your live pipeline changes.