Value for Mid-Enterprise
- • Deterministic escalation and approval governance
- • Cross-system rationale and evidence capture
- • Decision control for customer-impacting actions
CRM and customer operations workflows
Salesforce AppExchange
Governed routing and approvals for customer-impacting decisions.
Decionis adds a policy-governed decision layer across customer workflows, approval chains, and exception handling paths.
Integration Scope
- • CRM workflow hooks and approval paths
- • Decisioning APIs for routing and exceptions
- • Compliance-ready outcome reporting
Documentation pack: docs/marketplace/salesforce