Decionis
CRM and customer operations workflows
Beta

Salesforce AppExchange

Check a risky Salesforce action before it executes.

Check consequential Salesforce Flow and Agentforce actions against your rules (allow, escalate or hold) with a proof component right on the record. Extend the same rules to ERP and finance through MuleSoft. Start in Shadow Mode.

Install the managed package and connect from its Setup tab. Salesforce stays your system of record, with one policy across Salesforce, ServiceNow, Microsoft and your downstream systems.

Adapter: AvailableWorkflow: AvailableDocs: Available

What you get

  • Check high-stakes Flow, Apex, and Agentforce actions before they run
  • A proof component on Opportunity, Contract, and Case records with a verify link
  • Start in shadow mode, then extend governance across systems via MuleSoft

Integration scope

  • Flow, Apex, and Agentforce wrappers over the Decionis decision check
  • A Decision Dossier component and verify link on Opportunity, Contract, Case, and custom records
  • A managed package: the Decionis app and its Setup tab, two Flow actions, the dossier component and a permission set
  • MuleSoft as the governed rail to ERP and finance

Status: Beta. Documentation pack: docs/marketplace/salesforce

How it works — install to first decision

  1. 1Install and connect

    Install the managed package, open the Decionis app and approve once in Salesforce. Your workspace and its key are set up for you; there is nothing to paste.

  2. 2Wrap a risky action

    Add the check to a Flow, an Apex trigger, or an Agentforce action.

  3. 3Watch in shadow mode

    See the calls on the record before anything is held.

  4. 4Enforce and verify

    Turn on enforcement — each decision drops a verifiable proof component on the record.

Deployment and support pages