Value for Mid-Enterprise
- • Incident-to-decision governance chain
- • Escalation and override defensibility
- • Operational control-plane visibility for service teams
Enterprise service workflows
ServiceNow Store
Formalize decision authority inside service workflows.
Decionis externalizes high-consequence service decisions into policy-governed workflows with deterministic traceability.
Integration Scope
- • Service workflow ingestion and routing hooks
- • Policy-enforced approval and review states
- • Audit artifacts for post-incident governance
Documentation pack: docs/marketplace/servicenow