Keep your existing workflow
The discount still goes through CPQ, the refund through your support tool, the payment through Power Automate or your ERP. Decionis doesn't replace the workflow — it inserts one policy check before the action commits.
Revenue leakage control
Margin doesn't leak in the contract. It leaks at the exception.
Unauthorized CPQ discounts, refund abuse, and rubber-stamped high-dollar approvals drain margin one exception at a time — and the control, if any, runs at reconciliation, long after the money moved. Run Decionis as the gate before the discount applies, the refund issues, or the payment releases. You keep your existing workflow; every exception leaves a signed Decision Dossier.
Where the margin goes
A sales rep pushes a 28% discount through CPQ to close by quarter-end — no approval, no margin check, no record of who allowed it.
A support agent issues a goodwill refund above policy because the queue is backed up — and it never hits a control.
A high-dollar vendor payment is approved with a 👍 in a thread; finance finds out at reconciliation, not before the money moves.
How the gate stops it — without changing your stack
Gate the money-moving step
Decionis evaluates the action against your margin and authority policy and returns allow / block / escalate / restrain before the discount applies or the payment releases.
Every exception is signed
Each gated action produces a signed Decision Dossier: who requested it, the amount, the policy version, the risk signals, and the verdict — the evidence RevOps and finance need to see what was caught.
What the signed dossier proves
A CPQ approval log records that someone clicked approve. A Decision Dossier records the margin authority behind it — verifiable without an account.
What was requested & by whom
Discount %, refund amount, payment value, requester.
Which margin/authority rule applied
Exact policy version + the rule digest that governed it.
Why it was allowed / held
Reason codes + a Decision Chain linking related exceptions.
Put a gate on your next discount exception
Generate a revenue policy pack, gate one discount or refund workflow in shadow mode, and hand the signed dossier to RevOps and finance — before it costs you margin.